Privacy Policy
Last updated: July 2026Your privacy matters to us. This policy explains how Suit Wala House("we", "our", "us") collects, uses and protects your personal information when you use suitwalahouse.com.
1. Information we collect
- Account info: name, email address and phone number when you register
- Order info: delivery address, order history and the payment method you chose
- Bargaining history: the offers you make on a product, so a negotiation can continue where it left off
- Usage data: pages visited, products viewed and search queries
- Device info: browser type, device type and IP address, used for security
- Newsletter: your email address, if you choose to subscribe
2. How we use it
- To process, pack and deliver your orders
- To send order confirmations and tracking updates by email and SMS
- To run the bargaining system fairly and prevent it being abused
- To improve the site and the collections we stock
- To prevent fraud and keep accounts secure
- To answer your questions when you contact support
- To send deals and new-arrival emails, only if you subscribed
We do not sell your personal information to anyone.
4. Data security
Your data is stored on encrypted servers and all traffic to the site uses HTTPS. We never store card numbers. Admin access is restricted and protected with two-factor authentication.
6. How long we keep it
Order records are kept for as long as we are required to keep business records. Account data is kept until you ask us to delete it. Newsletter subscriptions are kept until you unsubscribe.
7. Your rights
- Ask for a copy of the personal data we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete your account and its data
- Unsubscribe from marketing emails using the link in any of them
- Update your details any time in Account Settings
To use any of these rights, email us. Note that deleting your account does not erase completed order records we are required to keep, and does not reset bargaining history.
8. Children
The site is not directed at children under 13 and we do not knowingly collect their data.
9. Changes
We may update this policy from time to time. Significant changes will be announced on the site.
10. Contact
Email: email us
WhatsApp: chat with us
See also our terms of service.
